Privacy Policy
Last updated: July 1st, 2024
Your privacy is important to us. It is Butterfly Law’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, www.butterfly.law (“our website”).
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
In the event our website contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our website.
Information We Collect
Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.
“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.
Additionally, if you encounter certain errors while using website, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is. Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
Device Data
When you visit our website or interact with our services, we may automatically collect data about your device, such as device type, operating system, unique device identifiers, device settings and geo-location data.
Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
Personal Information
We ask you to provide us with your personal information — for example, when you sign up for an account, fill out forms, or contact us — which may include your name, date of birth, address, phone number, family information, asset information, information about your legal matter, credit card or other billing information.
You can sign in to our website using Google. When you sign in using Google, we access your basic profile information, including your name, email address, and profile picture. This data is used solely to authenticate your identity and personalize your experience within our website.
Transaction Data
Transaction data refers to data that accumulates over the normal course of operation on our platform. This may include transaction records, stored files, user profiles, analytics data and other metrics, as well as other types of information, created or generated, as users interact with our services.
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our website:
- Sign up for an account
- Fill out forms with information about your legal matter
- Correspond with us by email, phone, online chat or otherwise
- Purchase a product or service
- Sign up to receive updates from us via email or social media channels
- Use a web browser to access our content
- Contact us via email, social media, or on any similar technologies
- When you mention us on social media
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
- To provide you with our platform’s core features and services
- To enable you to customize or personalize your experience of our website
- To deliver products and/or services to you
- To contact and communicate with you
- For analytics, market research, marketing purposes and business development, including to operate and improve our website, associated applications, and associated social media platforms
- To enable you to access and use our website, associated applications, and associated social media platforms
- For internal record keeping and administrative purposes
- To comply with our legal obligations and resolve any disputes that we may have
- For security and fraud prevention, and to ensure that website is safe, secure, and used in line with our Terms of Service
- For technical assessment, including to operate and improve our website, associated applications, and associated social media platforms
We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information as part of creating an account with us, we may retain this information for the duration your account exists on our system. If your personal information is no longer required for this purpose, we may delete it or make it anonymous by removing all details that identify you.
However, if necessary, we may retain your personal information for our compliance with legal, accounting or reporting obligation purposes.
Privacy of Children Under Age of 18
We have a firm policy against knowingly collecting, soliciting, retaining or displaying any personal information or material obtained from anyone under the age of 18. If you are under the age of 18, you may not register on the Website, use Butterfly Law’s services or send any information to Butterfly Law. If you are under the age of 18 and have already registered on the Website, you must immediately cancel your account and contact us at privacy@butterfly.law.
In the event that we learn that we have collected personal information from a child under age 18, we will promptly delete that information. If you believe that we might have received any information from a child under 18, please contact us at privacy@butterfly.law.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
- Third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, analytics, error loggers, maintenance or problem-solving providers, marketing providers and payment systems operators
- Our employees, contractors, and/or related entities
- Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
- An entity that buys, or to which we transfer all or substantially all of our assets and business
Some of the third parties we use include:
- Amazon Web Services
- Google Analytics & Firebase
- Stripe
- SendGrid
- HelpScout
Your Rights and Controlling Your Personal Information
Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.
Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. Access: You may request details of the personal information that we hold about you.
Access: You may request details of the personal information that we hold about you.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example processing transaction data), we will not deny you services and/or charge you different prices or rates for services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of services.
Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.
Your California Privacy Rights: If you are a resident of the State of California, you have the right to request the following at any time: (a) information from us regarding the personal information we have about you, the manner in which certain personal information is collected through the Service, and how it is shared with third parties, (b) deletion of your personal information from our records, and (c) the discontinuation (or opt-out) of us sharing of such information with such third parties. Please submit any such request (“California Privacy Rights Request”) by email to privacy@butterfly.law with subject line “Your California Privacy Rights”.
Use of Cookies
We use "cookies” to collect information about you and your activity across our website. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our website. This helps us serve you content based on preferences you have specified.
Please refer to our Cookie Policy for more information.
Business Transfers
Butterfly Law reserves the right to transfer your personal information to a successor organization in the event of a merger, acquisition, bankruptcy, or other sale of all or a portion of Butterfly Law's assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred personal information will be subject to this Privacy Policy, or to a new privacy policy if you are given notice of that new privacy policy and an opportunity to affirmatively opt out of it. Personal information submitted or collected after a transfer may be subject to a new privacy policy adopted by Butterfly Law's successor organization.
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
We may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes at any time. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy. We suggest you review the policy periodically for changes.
If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
Contact Us
For any questions or concerns regarding your privacy, you may contact us at privacy@butterfly.law.
